- FAQ & Contact Us
Please read the Frequently Asked Questions before contacting us to save your time and ours.
Can you give us more information about campsite XXXXXX ?
All the information we have is on this website, we have not held any information back as it would not be cost effective. If you need more information about a particular campsite, you need to contact the campsite itself by email, phone or snail-mail.
Can you recommend a campsite in or near XXXXXX ?
Unfortunately no. The camping sites who that advertise on Interhike.com are not affiliated with us in any way. We have not visited all of the campsites so cannot make any recommendations for any areas.
Why do none of the icons show up?
We do not have the facility information for all of the campsites. If there are no icons, that campsite has not told us what facilities they have.
Why is there very little information about some of the camping sites?
Not all of the camping sites have supplied their details. The aim of Interhike is to provide the contact details of as many campsites as possible. Any further information we can get out of the campsites is a bonus :-). We cannot force campsites to tell us anything about them. You can supply your own review for each campsite to help other Interhike users. Any information you can provide is very much appreciated.
I run a campsite, how can I add or change my campsite details?
You can add your campsite or make changes to your listing using the Submit/Update A Campsite
link at the top of every page. You can specify a password so only you can edit your details in future.
What is the temperature rating of the sleeping bags?
We believe the temperature rating given by some manufacturers and retailers is subjective and misleading. The comfortable temperature at which a sleeping bag can go depends on the preferences of the user, so we use the season scale:
1 Season: Summer only, very little insulation.
2 Seasons: Summer and good Spring/Autumn(Fall) weather.
3 Seasons: Good for Summer, Spring and Autumn(Fall).
4 Seasons: Good for year round use. Excellent insulation.
5+ Seasons: Extra protection against extreme winter conditions.
Can you get a message to our friend/relative staying at a campsite "somewhere in Europe"?
As we have no affiliation with any of the 19227 campsites that we list, we are unable to contact every campsite in Europe or even a confined province any easier than you could do yourself. We advise travellers to take a mobile phone with them in case of emergencies.
Can you please send me a brochure/catalogue for your campsite(s)/products/tents/sleeping bags/etc?
You are looking at it. Our product catalogue is online only. We do not operate any of the 19227 camping sites or 16697 hostels in Europe and are not affiliated to any of them. We just list their addresses (and maybe their details).
I clicked on a product and the price was different/the item was no longer available. Why is that?
The items advertised on Interhike are not given in "real time". Sometimes, after an advertiser has put their products on Interhike, a price is changed, a sale is introduced, or a sale ends, and it can take some time for the Interhike database to be updated with the new information. Sometimes a product becomes unavailable completely and it can take time for these products to be removed from the database. The prices and products shown are assumed to be correct at the time of publishing, but are subsequently subject to change without notice.
Please update our address/telephone number/other details in your camping site directory.
You can update your listing by clicking on Advertise on Interhike
from any page. If you have never used this feature before, simply register a new account and add your listing. It will automatically overwrite your previous listing once it is approved.
Would you like to buy some of our wholesale products?
No thanks. As a price comparison service, we do not handle stock in any way. We work with retailers, not manufacturers.
Can you send me my password so that I can update my camping site details?
If you have never updated your listing before, you need to first register a new account. You can then update your listing or create a new listing to overwrite your old one. If you have forgotten your password, you need to click on "Forgotten Password" from the login screen.
35 Goshawk Road